Privacy Policy

Effective Date: January 15, 2025

At DataFlow LinkWise, we understand that your privacy isn't just about compliance—it's about trust. When you share your financial data with us for corporate analysis, you're making a significant decision. This policy explains exactly how we handle that responsibility, what happens to your information, and the choices you have along the way.

Information We Collect

Our corporate finance platform requires specific data to provide meaningful analysis. We collect information through three main channels:

Account and Profile Information

When you create an account, we collect your name, business email address, company details, and professional role. We also store your communication preferences and account settings. This helps us tailor the platform experience to your specific analytical needs.

Financial Data and Analysis Input

The core of our service involves processing financial statements, cash flow data, ratio calculations, and market analysis inputs you provide. We also track which analytical tools you use most frequently and your custom report configurations. This data remains strictly confidential and is never shared with competitors or third parties.

Platform Usage and Technical Data

We automatically collect information about how you interact with our platform, including login times, feature usage patterns, and technical specifications of your devices. This helps us improve performance and identify potential security issues before they affect your work.

How We Use Your Information

Your data serves specific purposes that directly benefit your analytical work. We don't use your information for advertising or marketing to external parties.

  • Generating accurate financial analysis reports and custom dashboards based on your input data
  • Maintaining secure access to your historical analysis and saved reports
  • Providing technical support and troubleshooting assistance when issues arise
  • Improving our analytical algorithms and platform performance based on usage patterns
  • Sending important account updates, security alerts, and feature announcements
  • Ensuring compliance with financial data handling regulations in Taiwan and internationally

We never use your financial data to create competing analysis or share insights with other clients. Your proprietary information remains exclusively yours.

Data Sharing and Third-Party Access

We maintain strict controls over who can access your information. In most cases, your data stays within our secure systems and is only accessed by our authorized technical staff for platform maintenance and support purposes.

Service Providers and Technical Partners

We work with carefully vetted technology providers for cloud hosting, data backup, and security monitoring. These partners are bound by strict confidentiality agreements and can only access the minimum data necessary to provide their specific services. They cannot use your information for their own purposes.

Legal Requirements and Compliance

We may disclose information when required by Taiwan financial regulations, court orders, or other legal processes. In such cases, we will notify you unless legally prohibited from doing so. We also reserve the right to share information to protect our platform from security threats or fraudulent activity.

We do not sell, rent, or trade your personal or financial information to marketing companies, data brokers, or other commercial entities under any circumstances.

Your Privacy Rights and Controls

You have significant control over your information and how we use it. These rights are designed to give you practical control over your data relationship with us.

  • Access and review all personal information and financial data we store about you
  • Download copies of your analysis reports and historical data at any time
  • Correct or update your account information and communication preferences
  • Delete specific analysis projects or datasets while keeping your account active
  • Request complete account deletion, including all associated data and analysis history
  • Opt out of non-essential communications while maintaining critical security alerts
  • Restrict processing of your data for certain purposes while continuing to use core features

How to Exercise Your Rights

To request access, corrections, or deletions, contact our privacy team at [email protected] with your account details and specific request. Most requests are processed within 5-7 business days. For complex data requests or account deletions, we may need up to 30 days to ensure complete and secure processing.

Data Security and Protection Measures

Financial data requires the highest level of security protection. We've implemented multiple layers of security controls to protect your information from unauthorized access, alteration, or disclosure.

Technical Security Controls

All data transmission uses industry-standard TLS encryption. Your information is stored on secure servers with encrypted databases and regular automated backups. We maintain intrusion detection systems and conduct regular security audits. Access to your data requires multi-factor authentication and is logged for audit purposes.

Access Controls and Staff Training

Only authorized personnel with legitimate business needs can access your data. All staff members sign confidentiality agreements and receive regular training on privacy and security best practices. We maintain detailed access logs and conduct regular reviews to ensure appropriate access levels.

Incident Response and Breach Notification

In the unlikely event of a security incident affecting your data, we will notify you within 72 hours of discovering the breach. Our notification will include details about what information was involved, steps we're taking to address the issue, and recommendations for protecting your accounts.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

  • Active account data and current analysis projects are retained while your account remains active
  • Financial analysis history is kept for up to 7 years after project completion for regulatory compliance
  • Account access logs and security records are maintained for 2 years for security monitoring
  • Marketing communications and preferences are deleted within 30 days of account closure
  • Technical support records are kept for 1 year to help resolve future issues

When you delete your account, we begin the deletion process immediately for non-regulated data. Financial records subject to Taiwan regulatory requirements may be retained in secure, restricted storage for the legally required period before final deletion.

International Data Transfers

As a Taiwan-based company serving international clients, we may occasionally transfer data across borders for technical or operational purposes. All international transfers are protected by appropriate safeguards.

When we transfer data outside Taiwan, we ensure the receiving jurisdiction has adequate data protection laws or we implement additional contractual protections. Our cloud hosting providers maintain data centers in multiple regions, but all maintain equivalent security standards and are bound by our data protection requirements.

You can request that your data be stored exclusively in Taiwan-based facilities, though this may limit some advanced features that rely on global processing capabilities.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes that affect how we handle your data, we'll notify you through your registered email address and provide at least 30 days notice before the changes take effect.

Minor updates, such as clarifications or administrative changes, will be posted on our website with an updated effective date. We encourage you to review this policy periodically, especially before uploading new financial data or changing your account settings.

If you disagree with any changes, you can delete your account before the new policy takes effect. Continued use of our platform after the effective date constitutes acceptance of the updated policy.

Privacy Questions and Contact Information

Email: [email protected] Phone: +886 7 395 8851 Mail: 807, Taiwan, Kaohsiung City, Sanmin District, Yangming Rd, 169號5號樓之7 Response Time: We respond to privacy inquiries within 48 hours during business days